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About Odoo: frequently asked questions

Questions and answers

What is the difference between Odoo Community and Odoo Enterprise?

Community is open source and free to use, with the core apps for sales, CRM, invoicing, inventory, purchasing, manufacturing, projects, website and eCommerce. Enterprise is licensed per user and adds full accounting, Studio, Helpdesk, Quality, Documents, Sign and other apps, plus the mobile apps, Odoo's hosting and its upgrade service. Our guide on Community versus Enterprise covers the decision in detail.

Where can Odoo be hosted?

On Odoo Online, Odoo's software as a service for standard use; on Odoo.sh, Odoo's platform as a service which allows custom modules; or on your own servers or cloud. The right choice depends on whether you need customisation, whether you want to manage infrastructure and any data residency requirements.

How is Odoo licensed?

Enterprise is priced per named user per year, with plans that differ in the hosting and customisation they allow. Portal users such as customers and suppliers are not counted. Community has no licence fee. Some services, such as document digitisation, are billed separately through credits.

Does Odoo work in our country?

Odoo provides localisation packages for a large number of countries, covering the chart of accounts, taxes and, in many cases, statutory reports and electronic invoicing. Coverage varies by country, edition and version, and we confirm the exact scope for your case during discovery. Our country pages give an overview for the regions we work in most.

Is Odoo suitable for a group with several companies?

Yes. Several legal entities can run in one database with their own chart of accounts, currency and localisation, sharing master data where you choose and with intercompany transactions automated. Designing that structure well is one of the first tasks in a group project.

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