Odoo Integrations

No ERP runs alone. Odoo has to exchange data with your bank, your web shop or marketplace, your carriers, your payment providers, your payroll, and often a reporting tool or a specialised system for one part of the business. An integration is any of those exchanges made automatic.

There are three ways to connect Odoo to another system, and most projects use all three.

Standard connectors

Odoo ships with connectors for common services. Bank synchronisation imports statements from a large number of banks through Odoo's partner providers. Payment connectors cover the main providers used by online shops. Shipping connectors print labels and fetch rates from major carriers. There are connectors for large marketplaces, for Google and Microsoft calendars and mail, and for electronic invoicing networks such as Peppol in the countries that use them. Where a standard connector exists and does what you need, it is the first choice: it is maintained by Odoo and it survives upgrades.

Community modules

The Odoo Community Association and other publishers maintain a large library of modules, many of them connectors to systems Odoo does not cover itself. Quality varies. We assess a community module on its maintenance history, its test coverage and whether it is available for your target version before we recommend it.

Custom integrations

When neither of the above fits, we build the integration. Odoo exposes its full data model through an API, and it can call external services from scheduled or triggered actions. A custom integration is designed with the same discipline as any other code: documented, tested with your data, logging every run, and alerting a named person when something fails.

Integrations we build most often

• Web shops on other platforms, in both directions: orders and customers in, stock and order status out
• Marketplaces, with order import, stock updates and settlement reconciliation
• Payroll systems, exporting hours and importing journal entries
• Business intelligence tools, with a reporting database or scheduled exports
• Product information management and configurators
• Warehouse automation and scanning hardware
• Electronic data interchange with large customers and suppliers
• Banks and payment providers that are not covered by the standard connectors

How we decide

For every connection we ask the same questions. What data moves, in which direction, how often, and what happens when it fails? Which system owns each field? Does a standard connector exist, and does it cover the exceptions your business actually has? What will it cost to keep the integration working through the next upgrade of either system?

The answers usually point clearly to one of the three approaches. Where they do not, we prototype the connection on a test database before you commit to it.

Keeping integrations healthy

Integrations break when the other system changes, when credentials expire or when a record arrives that nobody anticipated. Our managed service includes monitoring of every integration we build: each run is logged, failures are alerted, and the recovery procedure is written down so that a stuck order does not wait for someone to notice.